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Great Customer Service

I was completely over my head, throwing good money after bad, making so many visits to Best Buy they should have put me on salary, all in an attempt to create a home-made DVD. Finally I reached the stage of sitting up long hours of the night in front of my computer and weeping . Then I found High Tech House Calls. The staff-person came, assessed, and offered a clear outline of how to proceed. I was inspired to throw more issues at him; the slow speed of my computer on- and off-line, the peculiar quirks, the vast unwanted hidden files, the amazing overnight disappearances of valuable material. We agreed the whole hard-drive was post-due for an overhaul. He carried it out and returned it promptly to me in a few days later in gleaming good health, its speed and intelligence restored. Along the way he taught me how to make the home movie. If the home movie were to be released to major theatres, it would read "Produced by High Tech House Calls".

- Melissa Fay Greene
Author of Praying for Sheetrock , The Temple Bombing , Their is No Me Without You and Last Man Out
Click here for Ms. Greene's website
 
 
 
High Tech House Calls is helping to shape the computers for my interior design business from top to bottom. This includes specifying what new computers and printers I need, upgrading and maintaining my old equipment, installing my DSL modem, setting up my wireless network, and training me on how to best use my computers to run my business as cheaply and efficiently as possible. High Tech House Calls  is minutes away from my business location if I need them to fix something in a hurry. They come when the need arises late at night or weekends or whatever fits my busy schedule. I look forward to spending more time on the interior design side of my business and less time on the computer side because of all the help I have received from High Tech House Calls.
 
- Small business owner
                   Buckhead
 

Tailored to your needs

Carl has helped me out in a couple of pinch situations where I needed a fast, effective response.  He picked up my laptop both times, and had it back within hours, having resolved the problem.  In both cases it was a pernicious virus which could have disabled my system!  Thanks for your great work, Carl.

- Rocky Ford

 
 
High Tech House calls removed viruses and provided major tune-ups to our home computers. They got our wireless network back up and running and added our daughter's school computer to our network. They come when we call, even on the weekend. We are relieved to have capable and dependable computer help that is located close by our home and is responsive when we need help.
 
- Russ & Melanie Hardin

 

High Tech House Calls provides all computer-related needs for my household. They have recommended what computers to buy, installed a wireless network, repaired and rebuilt virus-ridden computers and answered all my help phone calls in a timely manner. High Tech House Calls saves me time and money by coming to my house to resolve my computer woes.

- Ann Woodruff

 

High Tech House Calls installed a wireless network, removed  viruses from my computers, and helped me to upgrade my aging computers with brand new ones which were tailored to my particular needs. At the same time they made sure I got the best quality computer for the least amount of money. High Tech House Calls does all this at my home, when it is convenient for me. High Tech House Calls takes the hassle of computer maintenance away from me so I can focus more time on my family.

- Susan Hamilton

 

Our computer at home had a virus which had caused damage to our data files. High Tech House Calls diagnosed the problem and rebuilt the hard drive, bringing us back up to speed quickly. Their work was professional and reasonably priced. I would use High Tech House Calls again and highly recommend them.

- Robert A. Boas

Capable and dependable

High Tech House Calls has been my choice to provide support for TopHat Soccer's computing environment. They have assisted me with hardware recommendations, solved software incompatibility problems and repaired and rebuilt systems that have been destroyed by hard drive failure and /or virus attack. There has been no problems that High Tech House Calls has not been able to resolve. They will continue to be my vendor of choice for computer-related problems.

- Cy Strickler
  TopHat Soccer
Click here for TopHat Soccer website
 

High Tech House calls has moved our entire computing environment at Heinz-Daniel Associates from an old computer to a newer computer. They have resolved issues that have come up in a timely manner and at no additional charge. They have also removed viruses and provided major tune-ups to staff computers. These computers are now better than new. High Tech House Calls will have a major role in our upcoming office move. They come to our business office to fix our computer problems, saving us time and money. We are relived to find dependable computer help that is located close by.

- Charles Heinz
  Heinz-Daniels Associates

High Tech House Calls solved in very little time a performance problem with my office workstation that was driving me crazy! They also provide valuable advice on backing up my office files and determining whether I was getting what I was paying for from my internet service provider. When experience counts, High Tech House Calls wins hands down!

- Frank Zeno
  Owner, Drama Patrol Clothing
Click here for Drama Patrol Clothing website
 
 
Establishing a corporate presence was critical to my business. High Tech House Calls took me by then hand from selecting a web hosting service to designing and creating a website in very little time. When I changed my mind on how the website needed to look, the answer was "I can do that. Just give me a minute. How does it look?". My satisfaction was High Tech House Calls number one job and they always hit that target.
 
High Tech House Calls set up my corporate wireless network and saved my computer from viruses. They remain the IT staff that I call on for ongoing superior support.
 
- Bruce Herman
  President, Cyranto Financials
Click here for Cyranto Financials website
 
 
High Tech House Calls restored my business systems workstation to better than new. They discussed all the upgrade options for my aging computer and let me choose what options fit my budget. I will continue to use High Tech House Calls for all my computer support needs.
- Jesse Mathews
  Owner
Chick here for Heaven's Best Carpet Cleaning
 
"I shoot a limited number of weddings each year in order to maintain a personal interest in each wedding.
 My approach to your wedding will be as an interested observer as I capture images that are unique
 to your wedding. Your wedding story will be told in the most flattering light each time your album is viewed."
- Marcus Krause 
  Marcus Krause Wedding Photography
Click here for Marcus Krause Wedding Photography
High Tech House Calls supports Marcus Krause Wedding Photography's business and personal computer infrastructure . HTHC also supports Mr. Krause's iPhone.
 
 
 - Ann Hampton 
  Manager, The Whole Grain Bread Store
Click here for Great Harvest Bread Co. in Smyrna
 
 
 - John Pait 
  Senior VP, Business Development
Click here for CellFor website
Harness the power of innovation to improve forest productivity and benefit the environment.
 
 
- Gina Bridges 
  License Broker
Click here for Gina Bridges website
Recommended vendor.
 
 
- Randy Johnson  
  Licensed Associate Broker and holds the designations of Accredited Buyers Representative (ABR) and Seniors Real Estate Specialist (SRES) and is an active member of the Atlanta Board of Realtors.
Click here for Randy Johnson's Re/Max website
High Tech House Calls maintains both Randy's personal and business computing environment. Recommended vendor.
 
 
- Ken Price 
  Licensed Broker
Click here for Ken Price's Re/Max website
High Tech House Calls maintains Ken and his assistant's business computing environment. Recommended vendor.
 
 
- Sally Westmoreland
  Licensed Broker
Click here for Sally Westmoreland's ColdwellBanker website
Recommended vendor.
 
 
 
- Susan Cross
  Licensed Broker
Click here for Susan Cross' website
High Tech House Calls maintains both Susan's personal and business computing environment. Recommended vendor.
 
 
- Arjé and Jim McCarty
  License Brokers
Click here for the McCarty's website
Recommended Vendor.
 
 
 
 
Charities I work with
 
 
 - M.J. Thorne        
   Executive Director
Odyssey encourages Atlanta’s students to embark upon a quest for knowledge and a journey towards a higher education.
Click here for Odyssey website
High Tech House Calls donates extensive ongoing technical consulting.
 
 
 - Alissa Silverman
  Executive Director
The long-term goal of Create Your Dreams is for all of our students to graduate from high school, pursue a higher education, and become self-sufficient adults.
Click here for Create Your Dreams website
High Tech House Calls donates extensive ongoing technical consulting.
Send mail to carlthorne@hthcatlanta.com with questions or comments about this web site.
Copyright © 2008 High Tech House Calls
Last modified: 12/11/09